Chesley Van Der Veen

Chesley joined Clarendons in 2008 and has played a central role in shaping the patient experience across the practice. Progressing from receptionist to Patient Liaison Manager, she now oversees key areas including patient communication, private treatment coordination, complaints management and data protection.

Her role is focused on ensuring that every patient interaction is handled efficiently and with sensitivity, supporting both patients and the clinical team to maintain a smooth and well-managed service. She is known for her calm, measured approach and her ability to resolve concerns with professionalism and care.

With a background in public relations management, Chesley brings strong communication and organisational expertise to her role, contributing to the high standards and patient-focused ethos of the practice.